If Synapse X shows a grey screen, you should install the updated files to resolve the issue. So make sure you check the credentials before pressing the login button. You can also face login issues if you enter incorrect login details. However, one of the most obvious reasons is that your account is already registered. Sometimes users are unable to register on Synapse X. If you follow all the steps correctly, you should be able to use the tool without any hassles. Once you are registered, Synapse X will request you to download the files that are needed to run the tool. It takes only a couple of minutes to complete the whole process. So you can see how easy it is to create a Synapse X account.
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